data-analytics / Communications
Twilio
4.5(9,700 reviews)
Overview
Twilio is the leading cloud communications platform that lets developers add SMS, voice calls, WhatsApp messages, and email to applications via API. It powers programmatic two-factor authentication, notifications, conversational AI phone systems, and contact center solutions. Agents use Twilio to send alerts, gather user input over SMS, make outbound calls, and trigger human-in-the-loop verification workflows.
Key Features
- SMS and MMS messaging
- Voice calls and IVR
- WhatsApp Business messaging
- Email via SendGrid
- Two-factor authentication
- Programmable conferencing